JustJoin

JustJoin vs Acuity Scheduling

JustJoin vs Acuity Scheduling,
for group classes.

Acuity is an appointment scheduling tool for service businesses. JustJoin is a booking page for group session hosts. If you run fitness classes, workshops, or any session that fills with multiple participants, here's the honest breakdown — including when Acuity is still the right call.

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The honest version

No tool wins for every host. Here's when each is the right call.

Stay on Acuity Scheduling if…

  • You run 1:1 appointments — personal training, therapy, coaching
  • You need intake forms with conditional logic
  • You manage staff calendars and multiple provider schedules
  • You're already embedded in a larger business with an Acuity setup
  • Group classes are a small part of what you offer

Switch to JustJoin if…

  • You run group sessions — fitness, classes, workshops, meetups
  • You promote sessions through social media, DMs, or group chats
  • You want one permanent link that shows all upcoming sessions
  • You want built-in payments without a monthly subscription
  • You run both online and in-person sessions on the same page
  • You offer memberships or members-only sessions
  • You want attendees to book without creating an account

JustJoin vs Acuity Scheduling

Side by side, feature by feature.

FeatureAcuity SchedulingJustJoin
Best for1:1 appointments & service businessesGroup sessions
Pricing modelMonthly subscription (~$20+/mo)No monthly fee
Per-paid-booking feeProcessor fees only3% + Stripe fees
Group classes nativeSecondary / workaround
Capacity limits per session
Waitlist with auto-promotion
Built-in paymentsRequires connected processor
Pay-what-you-want / tips
Recurring membershipsAppointment creditsSession access
One link for all sessions
Online + in-person on one pageLimited
Attendees need an accountConfigurable
Reminders (T-24h / 3h / 60m)Confirmation + reminder emails
Anonymous post-session feedback
Free sessions costSubscription requiredFree

Acuity pricing per their public pricing page; group class features, payments, and advanced configuration sit on paid tiers. JustJoin: no monthly fee, flat 3% platform fee on paid bookings, Stripe processing on top. Free sessions are free on JustJoin.

Frequently asked questions

Yes, but it's a secondary feature. Acuity was built around the appointment model — one person, one slot, one provider. Group classes require extra configuration and the booking flow still feels designed for individual appointments, not social group sessions.

Yes. Set capacity to 1 for any session. It works fine for private coaching or consultations — you just won't get Acuity's deep intake forms and staff calendar matching.

No. They book with just a name and email. No account, no password, no friction. Confirmations and reminders are emailed automatically.

JustJoin opens a waitlist automatically. When a spot frees up, the next person in line gets promoted and notified by email — no manual work for you.

Yes. Your club page can show free sessions, fixed-price sessions, pay-what-you-want, and members-only sessions side by side. Attendees see one schedule.

Yes. Your audience follows you, not your booking tool. Update the link you share — in your bio, in your DMs, in your group chat — and point it to your JustJoin club page. The transition takes minutes.

Take a €20 EU session: JustJoin's 3% fee is €0.60, Stripe takes roughly €0.55, you receive about €18.85. No monthly bill. With Acuity, you pay a subscription every month regardless of how much you sell, and payment processor fees are on top.

No. Any host running recurring group sessions fits — coaches, instructors, workshop hosts, community hosts. If you fill sessions with a group, it's built for you.

Further reading

One link. Group bookings. No subscription.

Set up your JustJoin club in 2 minutes. Keep Acuity for 1:1 appointments if you want — use JustJoin where group bookings are the whole point.

See also: JustJoin vs Calendly